Quality Gradings Explained

Visit Lancashire Quality Charter

To be promoted on this site we ask all of our partners to sign up to our Quality Charter promising they will provide a good level of service for all of our visitors.

We recommend that visitors check on websites, such as Trip Advisor for customer reviews to satisfy themselves of service and quality offered by accommodation providers.

Some of the accommodation providers listed on this website has been inspected by one of the ratings authorities - Visit England or the AA. Please be aware ratings may change throughout the year.

The symbols explained below are designed to help you find the quality of accommodation to suit your requirements.

National Scheme - VisitBritain & AA
 

The following descriptions of what to expect apply to all types of accommodation. Use them as a general guide to what you can expect.

 Simple, practical, no frills.
 Well presented and well run.
 Good level of quality and comfort.
 Excellent standard throughout.
 Exceptional with a degree of luxury.

Accolades

Gold, silver and rose awards are given to properties that not only achieve their overall rating but also exceed the expectations within their rating level. The awards recognise the high level of comfort, cleanliness, hospitality and service afforded.

Silver: this award recognises high quality in all areas of the business, with very good levels of customer care.

Gold: properties achieving a Gold award will demonstrate exceptional levels of quality, comfort, cleanliness, hospitality and attentive service.

Rose: caravan holiday homes for hire which are of a high standard are recognised by the Rose Award. These are sited on 4 or 5 star Holiday Parks.